If you are not satisfied with an item from your order, you can cancel the purchase within 30 days and then return the goods to us. The extended right of return of 30 days is a voluntary service and the statutory 14-day right of withdrawal remains unaffected.
You can arrange the return here: Return form (click here).
Alternatively - as a registered customer (with a customer account):
Simply click on “Orders” under “My account” and select “Return” for the relevant order.