We’re very sorry, a mistake has occurred on our end. We’ll make sure you receive the correct item as quickly as possible.
Depending on your situation, we can initiate your exchange right away:
- Live Chat (recommended): Simply open the chat using the colorful chat icon at the bottom right corner of your screen and provide us with your order number and the item you received by mistake. This is the fastest way to resolve your issue. We promise! 🍀
- Email: Alternatively, you can send us an email. Please include your order number and attach photos of the incorrect item you received.